Shipping Policy

UK Delivery

We currently ship exclusively within the United Kingdom.

All orders are processed quickly and dispatched from our UK-based fulfilment partners to ensure fast and reliable delivery.

Processing Times

Orders are typically processed within 1 business day.

Orders placed before our daily cut-off time may be dispatched the same day. Orders placed on weekends or public holidays will be processed the next working day.

Delivery Times

• Standard UK Delivery: 2–4 business days
• Next-Day Delivery: Available on eligible orders

Delivery times are estimates and may vary slightly depending on location and courier conditions.

Discreet Packaging

Your privacy is important to us.

All orders are shipped in plain, unbranded packaging with no indication of the contents or the nature of the products inside. Billing descriptors are also kept discreet.

Shipping Costs

Shipping costs are calculated at checkout. From time to time, we may offer free UK delivery promotions, which will be clearly displayed on the site.

Order Tracking

Once your order has been dispatched, you will receive a tracking link via email so you can follow your delivery every step of the way.

Delivery Issues

If your order has not arrived within the expected timeframe, please contact us at [your email] and we’ll resolve it as quickly as possible.

Incorrect Addresses

Please ensure all delivery details are entered correctly at checkout. We cannot be held responsible for delays or losses due to incorrect address information.

Lost or Delayed Orders

While we work with reliable couriers, delays can occasionally occur. If your order appears lost or significantly delayed, we will investigate and assist you in resolving the issue.